Customer Success vs. Account Management: Push-Pull Paradigm (The Classic Tug of War)

Frank Monastero and myself discuss the classic tug of war between Customer Success and Account Management as each team vies to take care of ‘their’ customer.

9:30 AM ET -10:00 AM ET

The Customer T.H.R.I.V.E. Zone – https://app.thinkly.me/fwcP